At Hotel Lakhdatar, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information.
1. Information We Collect When you visit our website, make a reservation, or interact with us, we may collect the following types of information:
- Personal Information: Name, email address, phone number, payment details, and any other information you provide during booking or communication.
- Usage Information: We may collect data about your interactions with our website, including IP addresses, browser types, and referring pages, using cookies and similar technologies.
- Third-Party Services: If you book through third-party platforms or services, they may share your data with us to facilitate your stay.
2. How We Use Your Information We use the information we collect for:
- Processing and confirming your reservations
- Communicating with you regarding your bookings and other services
- Personalizing your experience and improving our offerings
- Marketing and promotional communications (with your consent)
- Responding to inquiries and customer service requests
3. Data Protection We implement a range of security measures to protect your personal information, including encryption and secure payment processing. We do not share your information with third parties unless required to provide services (e.g., payment processors) or as required by law.
4. Cookies Our website uses cookies to enhance your user experience. These cookies may store information about your preferences and activity on our site, helping us deliver a better, more personalized experience.
5. Your Rights You have the right to access, update, or delete the personal information we hold about you. If you wish to exercise these rights, please contact us at [email address or contact form].
6. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.